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Settings
Installation and Setup
Customizing the Appearance of Your Chat Widget
Adding a User and Sending the Invitation
For Administrators
Adding and Managing Users
Workspace Overview
Case Details Section
My Mentions
Cases Section
Contacts Section
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For Agents
Agent Workspace
Case Details Section
Contact Management
Case Transfer
Invite an Agent
Notes and Shortcuts
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Analytics
Understanding Analytics Categories
Dashboard and Report Actions
Workspace
Workspace Overview
Case Details Section
Contact Management
Case Transfer
Invite an Agent
Notes and Shortcuts
View All Articles